Vip2 VK2-1080BXDN Guide d'installation télécharger pdf (Page 15)

firmware version in your camera is displayed on the Basic Configuration or About. For the

latest firmware of the camera, please contact with your product administrator.

Detailed instructions on how to perform the upgrade process are provided with each new

release. See also the Maintenance/ Upgrade for more information.

4.3 General Troubleshooting

The following list covers some of the problems that may be encountered and suggests how

to remedy them:

1. The camera cannot be accessed by some clients.

→ If using a proxy server, try disabling the proxy setting in your browser. Check all cabling

and connectors.

2. The camera works locally, but not externally.

→ Check if there are firewall settings that need to be adjusted. Check if there are router

settings that need to be configured.

3. Poor or intermittent network connection.

→ If using a network switch, check that the port on that device uses the same setting for the

network connection type (speed/duplex).

4. The camera cannot be accessed via a host name.

→ Check that the host name and DNS server settings are correct.

5. Not possible to log in.

→ When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used.

When attempting to log in, you may need to manually type in http or https in the browser's

address bar.

6. No image using Refresh and/or slow updating of images.

→ If images are very complex, try limiting the number of clients accessing the camera.

7. Images only shown in black & white.

→ Check the Video & Image setting.

8. Blurred images.

→ Refocus the camera.

1 2 ... 10 11 12 13 14 15 16

Pas de commentaire

Vip2 VK2-1080BXDN Guide d'installation Page 15